Thursday, December 18, 2008

Amazon / Home Delivery Network Saga II

I just took a look at the Amazon site again. The delivery was booked out of the depot at 7:17 and "delivery attempted" at 8:18, 61 minutes later.

A quick AA Autoroute tells me the depot is nearly 46 miles away and about 59 minutes drive in a car. I suppose the driver booked out the parcel as the very last one then leapt into the van and caned it directly to my house before tragically finding I wasn't there even though I was. They're making it up as they go along, aren't they ?

It was booked out at 7:11 this morning. It's now 9:09 and I'm typing this in the kitchen, looking out at the road. I wonder what time they'll 'attempt delivery' today ?

Well, I've written to Amazon and now I'm trying the phone to the depot. Wish me luck.

UPDATE - no answer. There's a surprise.

Home Delivery Network The , Hitchin , HERTFORDSHIRE , SG5 1RT , 01462 421336
Home Delivery Network , Eastleigh , HAMPSHIRE , SO50 4NG , 023 8061 9866
Home Deliver Network Ltd , Lynx Trading Estate , SOMERSET , BA20 2NZ , 01935 432924
Home Delivery Network , Sunderland , TYNE AND WEAR , SR2 8QS , 0191-564 0924
Home Delivery Network , Dafen , DYFED , SA14 8QW , 01554 777877
Home Delivery Network , Warwick , WARWICKSHIRE , CV34 6QP , 01926 311404
Home Delivery Network , Rochdale , LANCASHIRE , OL11 3JR , 01706 352537
Home Delivery Network , Eastleigh , HAMPSHIRE , SO50 4NT , 023 8061 8398
Home Delivery Network , Yate , AVON , BS37 5QZ , 01454 316101
Home Delivery Network , Glenrothes , FIFE , KY6 2RU , 01592 773297
Home Delivery Network , Stoke On Trent , STAFFORDSHIRE , ST6 4PB , 01782 836071
Home Delivery Network , Park Royal , LONDON , NW10 7UA , 020 8961 8774
Home Delivery Network , Bolton , LANCASHIRE , BL3 6AX , 0870-154 5414
Home Delivery Network , Fareham , HAMPSHIRE , PO15 5ST , 01489 581544
Home Delivery Network , Lenton Lane Industrial Estate , NOTTINGHAMSHIRE , NG7 2TG , 0115-986 0431
Home Delivery Network , Gateshead , TYNE AND WEAR , NE10 0ES , 0191-495 2211
Home Delivery Network , Oldbury , WEST MIDLANDS , B69 3EX , 0121-552 5541
Home Delivery Network , East Kilbride , LANARKSHIRE , G75 0YA , 01355 233085
Home Delivery Network Ltd , Newbridge , MIDLOTHIAN , EH28 8LD , 0131-333 3651
Home Delivery Network Ltd , Morley , WEST YORKSHIRE , LS27 0BN , 0113-253 8226
Home Delivery Network Ltd , Basildon , ESSEX , SS14 3DT , 01268 286666
Home Delivery Network Ltd , Mitcham , SURREY , CR4 4HX , 020 8685 1032


Anonymous said...

For me Amazon has always been very fast.

Anonymous said...

I only ever had one problem.

They delivered a book to the wrong house and unfortunately the neighbours concerned were on holiday. The book was still in the cardboard packaging but was left outside exposed to all weathers for about 10 days. Amazon gave me a refund, no hassle.

Laban said...

Amazon seem OK with books. It's the bigger stuff ... my wife got through to the depot and it miraculously arrived an hour later.

Anonymous said...

LT, you will be pleased to know that bus loads of workers are transported from Luton (and elsewhere no doubt) to MK every day to work in the Amazon warehouse. Many of them on probation - for what offences Ive no idea.

Anonymous said...

I've been waiting for ten days for HDN to deliver. They've been out every day, twice when I've been in and each time report that there's a problem with the delivery address. After the first time I left specific instructions for them and after the second, they still haven't managed to deliver. Best thing about it they've delivered here before!! I also asked them to leave it with a neighbour, which they haven't managed to do either.
I think this is what you would call a joke company, no?

Anonymous said...

i ordered through waterstones and was told overnight delivery on tuesday, so i expected it on wednesday, big mistake, i found out hdnl was the courier and contacted them i was informed it was on the van and to expect delivery [ this being thursday ] at 17.40 i called again and was told it was a failed delivery due to bad weather, the van had gone back to the depot,i live just short of 2 miles from the depot and offered to collect it myself, but no you can`t do that due to bad weather, so it`s another day in waiting for them, what a load of ####