I suppose it could have been a lot worse. The guy has a degree in industrial chemistry. Perhaps he got it at The University of Wiltshire (formerly Cricklade Garden Centre). He sounds a somewhat distrurbed chap. Maybe, like poor Martin James (but for different reasons) living in the White City area of Gloucester wasn't good for his mental health.
(see this post)
When Your Demand For Etiquette Fails Miserably...
23 minutes ago